Disappeared Requirements on App Quality Copilot
Incident Report for mobile.dev
Resolved
This incident has been resolved.
Posted Apr 19, 2024 - 16:59 UTC
Monitoring
A maneuver was implemented and we recovered all the data. We are now monitoring the fix.
Posted Apr 19, 2024 - 10:52 UTC
Identified
The issues has been identified. A wrong update statement has remove the Features from around 50% of all the Requirement definitions to not be linked to the Feature.
The only solution moving forward is a rollback of the database to a previous backup. This means we'll lost around ~9 hours of Data. We're looking for options before executing the rollback to avoid data loss.
Posted Apr 19, 2024 - 08:30 UTC
Investigating
We are currently investigating this issue. A large number of Requirements disappeared for all the customers on App Quality Copilot.
Posted Apr 19, 2024 - 07:44 UTC
This incident affected: App Quality Copilot (Dashboard).